Barcode printer repair

Barcode printer repair

It is difficult to process orders efficiently when the equipment fails. Repairing barcode printers in IBCS Poland is a guarantee of fast and professional assistance in the field of servicing, thanks to which your company can almost immediately return to the right track. Regardless of whether the equipment you have is still under warranty, or the period of protection provided by the manufacturer has long passed.

Contrary to appearances, failures can appear even in top-class devices. Although they are designed for long life and durability, periodic repairs may also be necessary – especially during intensive use, which puts a heavy burden on the internal systems. The risk of failure and the need to repair a barcode printer may also appear when the equipment operates in difficult conditions – excessively humid environment, extremely low or high temperature. Sometimes the defect is the result of improper use of the equipment – the use of inappropriate consumables or work with incorrectly selected parameters. Often also the result of an unfortunate event, such as a fall or flooding.

Damage to the thermal head or its clamping mechanism, faulty media sensor or failure of the electronics board – these are some of the most common faults that can occur. The equipment may also refuse to obey in the case of a defective guide shaft or a damaged drive belt. The need to repair barcode code printer often occurs when the bearings of the moving parts are worn out, there are problems with the power supply, control panel, and even in the event of damage to the case.

A faulty device, especially in bullish periods, is a serious problem that disturbs the smoothness of internal processes in the company, stretches the finalization of transactions, and sometimes also, especially when waiting for a service, can lead to significant downtime and large financial losses, loss of position on the market or key contractors who, in the age of so many opportunities, can simply go to the competition.

Repair of barcode printers at IBCS Poland is a service designed to provide professional technical support in every situation. Use it:

  • during the warranty period,
  • in the post-warranty period of the device,
  • during the warranty period for faults not covered by the terms of the contract.

Why is it worth taking advantage of barcode printers repair in IBCS Poland?

  • we have many years of experience – we diagnose the equipment accurately and quickly,
  • we have extensive technical knowledge – we operate effectively and use modern repair solutions,
  • we service desk, industrial and mobile printers of various brands – including Zebra, Honeywell devices,
  • we operate based on transparent and clear rules – your equipment is safe with us,
  • we only use original components for which we provide a warranty,
  • as part of the repair service of barcode printers, we provide a comprehensive scope of work – full inspection of the device, removal of the defect, cleaning, maintenance and calibration,
  • most importantly, repair and inspection of printers can also be performed at your company’s premises and the place where printers are installed.

We offer favourable conditions:

  • free repair of devices used with IBCS Poland under the standard warranty,
  • competitive rates for one-time submissions,
  • attractive service contracts for devices purchased from IBCS Poland and outside our store, under which the code printer is repaired for free.

How to use the service? All you need to do is register your barcode printer repair request on our technical portal. Don’t forget to provide the following information:

  • request type (RMA – device request for repair),
  • serial number of the device,
  • a short description of the problem / defect,
  • return address (if the notification concerns an RMA),
  • contact person details and their verification (if different than those registered in our database).

Your company’s IT equipment needs repair? Contact our specialists today for an initial quote or access to the technical portal as a free service. Call (18) 44 00 778 or send an email to serwis@ibcs.pl.